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Passenger reviews

2019-05-09
Luxembourg Airport (LUX)-Trier
PUNCTUALITY: exactly on time in both directions DRIVER: polite, competent, safe (in both directions) VEHICLE: well-maintained, comfortable (in both directions)
Punctuality: 5   Driver: 5   Vehicle: 5

2019-05-03
Luxembourg Airport (LUX)-Saarbrücken
The transfers were successful and punctual. The drivers were professional and usually friendly (especially on my return trip). When I had questions, it was easier to reach someone by calling the emergency number, which I hesitated to do, but we did not get quick response by email, so sometimes it was necessary.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-04-14
Luxembourg Airport (LUX)-Metz
Punctuality: 5   Driver: 5   Vehicle: 5

2019-04-06
Luxembourg Airport (LUX)-Luxembourg city (all areas)
Everything was as it should be. The driver was waiting, the car was good. Recommended
Punctuality: 5   Driver: 5   Vehicle: 5

2019-03-31
Luxembourg Airport (LUX)-Luxembourg city (all areas)
Great! He was early, got us to airport in no time. Pickup service was perfect too. No complaints!
Punctuality: 5   Driver: 5   Vehicle: 5

2019-03-25
Luxembourg Airport (LUX)-Luxembourg city (all areas)
Our flight arrived at least one hour later and we met our driver after some search. He was helpful and the vehicle was in perfect shape. We recommend this service.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-03-04
Luxembourg Airport (LUX)-Luxembourg city (all areas)
After a long day it was great to be met by a very friendly driver who took me to car which was a short distance from terminal. Car very clean and driver both professional and friendly and introduced me to Lux. Drove me to door of hotel and guided me into reception. Great service at a reasonable cost and will use again.
Punctuality: 5   Driver: 5   Vehicle: 4

2019-01-24
Luxembourg Airport (LUX)-Luxembourg city (all areas)
Pickup service from Airport to hotel driver was punctual, no complaints. Return service from hotel to airport was 30 minutes late.
Punctuality: 2   Driver: 5   Vehicle: 4

2019-01-17
Luxembourg Airport (LUX)-Ettelbruck
Excellent service! Our driver was waiting right outside with my name when we landed at Luxembourg. Very helpful man. Equally we were collected promptly on our return.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-01-01
Trier-Luxembourg Airport (LUX)
Driver very punctual, helped with the luggage, used them before, would use again.
Punctuality: 5   Driver: 5   Vehicle: 5

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Questions & answers

Frequently asked questions about our airport transfer service to and from Luxembourg Airport


I don't have a booking yet

Q: Will you drop me off at my hotel or the address I enter in the booking form?
A: Yes, all our services are door-to-door. We always transfer you directly to the address you mention in your booking, whether it is a hotel, an office or a private address.

Q: Will other passengers be travelling with us in the vehicle?
A: No, we provide only private transfers, the vehicle is exclusively for your use. A private transfer means: no other passengers in the vehicle; door-to-door service, fix price.

Q: When should I book my Luxembourg taxi service?
A: Although you may book even just a few hours before your travel, we advice to book as soon as you can, but at least 24 hours in advance.

Q: How many luggages can I have?
A: The luggage capacity of the vehicle is shown in Step 2 of the online booking process. For example a regular car has capacity for up to 4 passengers, 4 regular sized bags and 4 hand luggages. If you have any doubts, if your luggage will fit in the vehicle, please upgrade to a bigger vehicle.

Q: I travel with a baby/child. Do you provide baby/child seats?
A: We have baby seats and child seats available free of charge. In some very rare cases it may happen that due to some unforeseen reasons (e.g. vehicle substitution) we will not be bale to provide a baby seat/child seat for you. If you are not willing to travel without a baby / child seat, we urge you to provide your own.

Q: What does your service cost?
A: Please start to make your booking by selecting the route you need. In Step 2 of the online booking process you will see available vehicles and prices for your transfer.

Q: I cannot find my destination in your online booking system.
A: Please contact us and describe the service you need.

Q: Do you charge any extra for debit or credit card payments?
A: No, we do not charge any extra for debit or credit card payments.

I already have a booking

Q: Where will I meet the driver when I arrive at Luxembourg Airport?
A: After you finished the online booking process at Luxembourg-Airport-Taxis.com you will instantly receive a booking confirmation email explaining the meeting point where your driver will wait you. Once you're at the meeting point, please stay there. If you cannot locate or recognize your driver, please call the emergency number in your booking confirmation.

Q: What can I do, if I cannot see my driver?
A: If you cannot locate or recognize your driver, please call the emergency number in your booking confirmation. You may also have the driver's direct mobile number.

Q: What shall I do, if my flight has a delay?
A: Flights are monitored for delays to ensure your driver will be waiting for you at the correct time. Anyway to help your driver's work in case your flight is announced to be late, please immediately inform your driver or the local dispatch center. You can find the emergency number on the booking confirmation, you receive instantly after you finished the online booking process.

Q: Can I get an invoice?
A: Yes. If you pay the transfer fee to the driver, please ask your driver to give you the invoice after your payment. If you pay the transfer fee along with your online booking process, the invoice is the booking confirmation email.

Q: I am a travel agent, I want to pay in advance for my clients. How can I do that?
A: We accept bank transfers (under special conditions) and debit or credit cards from travel agencies and tour operators.

Q: Do you deal with big groups?
A: We can provide minibuses and coaches for groups upon request.

Q: When will the driver pick me up from my hotel?
A: In Step 3 of the online booking process you can select the requested pick up time from your hotel. The driver will pick you up at this time.